Client : confidential
Business sector : mining
Challenges : Upskilling of internal trainers
Date : 2023-2025
Location : Mali
Description of project and customer issues
An international company specialising in gold mining wanted to strengthen the skills of its HSE training team in teaching techniques, training material design and impact measurement.
The objective of these missions was to train trainers capable of:
- Train a core group of HSE trainers capable of designing, facilitating and evaluating training courses aligned with B2Gold's OHS policy so that every employee and contractor returns home safe and sound after each shift.
- Ensure that these trainers are familiar with regulatory and internal requirements and know how to translate them into operational practices that are understandable to multicultural field teams, often working in isolated locations.
Activities / Tasks and Solutions developed by Aegide International
To achieve this, AEGIDE INTERNATIONAL proposed a four-step approach based on the four pillars of the Kirkpatrick methodology:
Level 1 – Reaction: ensure that trainers consider the training to be clear and relevant to their context, through evaluation via satisfaction questionnaires.
Level 2 – Learning: verify mastery of HSE standards, procedures and key B2Gold messages by conducting pre/post-tests and exercises.
Level 3 – Behaviour: observe implementation in the field with effective on-site HSE sessions (e.g. field observations, feedback from supervisors).
Level 4 – Results: ultimately enable the link between the increased skills of trainers and improved HSE indicators (e.g. reduction in incidents, better reporting of near misses, compliance).
Results
A total of 41 candidates have been certified as ‘trainers’ by Aegide International and have the necessary skills to train employees (between 1,500 and 2,000 in 2024). They are now able to assess the effectiveness of training, the level of participant satisfaction and the impact on HSE indicators, in order to determine whether the training truly serves the organisation's strategic objectives.
