One overview with all incident findings makes your work easier.
Choose your method
The platform supports 5 globally accepted incident analysis methods from, for example, DNV GL and Kelvin TOP-SET
Link incidents & risk assessments
Plotting the results from an incident analysis on a bowtie diagram ensures organizational learning.
What is IncidentXP?
Aegide International is an official partner of CGE Risk Management Solutions and reseller of the IncidentXP solution
IncidentXP is an incident analysis software product which allows you to use the most popular and globally used incident analysis methods:
BSCAT links the barrier-based bowtie concept to DNV GL’s concept for incident investigation: The Systematic Cause Analysis Technique (SCAT). SCAT provides a framework with predefined categories of direct and basic causes that have proven to be important contributions for incidents in multiple industries. By applying this SCAT technique on a barrier, one can assess the performance of barriers during an incident and come up with specific improvement actions that address the basic causes of failure. The BSCAT concept supports complex incident investigations that are characterized by a variety of events that went wrong.
The Tripod Beta method is a way of conducting an incident analysis specified for high risk and complex incidents since it is a very extensive and detailed method.
A tripod tree is built in three steps. The first step is to ask the question: ‘what happened?’. All the events that happened in the incident are listed as a chain of events. The next step is to identify the barriers that failed to stop this chain of events. The question that is asked in this step is: ‘How did it happen?’. When all the events and the failed barriers in between are identified, the reason for the failure of these barriers is analyzed. The last question for this step is: ‘Why did it happen?’. For each of the failed barriers, a causation path is identified.
BFA is a pragmatic, general-purpose incident analysis method. It has no affiliation with any particular regulatory organization, so doesn’t contain any predefined lists in comparison to BSCAT. BFA is a way to structure an incident and to categorize the elements of the diagram according to incident analysis taxonomy. The structure offers events, barriers and causation paths. Events are used to describe a causal sequence of unwanted events. This means each event causes the next event. It is also possible to have parallel events that in combination cause the following event.
RCA is a straightforward incident analysis technique. It starts with an incident and drills down into the chain of events that led to that incident until the root causes are identified. This method is widely used throughout the world, and the idea of drilling down to the root cause is also present in all of the other incident analysis methods.
The Kelvin TOP-SET® Root Cause Analysis method is an incident investigation methodology that follows all known best practices in this field. The method revolves around six elements: technology, organization, people, similar events, environment and time. The planning of the investigation, but also the facts that are gathered during the investigation are categorized by these items.
The TOP-SET® methodology starts with an initial incident statement to set the scope of the incident. After that, the method basically follows three main steps: plan, investigate and analyze.
Some incidents can have an overwhelming amount of information. The timeline offers a diagram that structures an incident investigation and creates an overview in chronological order, making it easier to manage the investigation.
The timeline in IncidentXP is a grid consisting of time on the x-axis, and actors on the y-axis. Actors are the major components in an incident. A person, a piece of equipment, a process, a management system or anything else that logically groups findings can be actors on the y-axis.
Once the facts are ordered in time and by actor, they can be assigned a confidence level and a category. The confidence level ranks facts by how confident we are that they are true. The category indicates where they are likely to appear in the incident analysis which follows the fact-finding phase.
In IncidentXP a user may select one or more methods to analyze an incident and after this selection the analysis can start. From here, the user may choose to build up the diagram from the treeview as normally done also in BowTieXP. Another option is to use the incident manager functionality which will guide the user through all the steps of the incident analysis. This easy to follow process ensures that a thorough investigation process is done and no steps have been forgotten. At the end of the analysis process, a standardized report can be generated. This report can be based on a company template that adheres to the company standards.
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